ITC 2410 - Windows Client Administration
3 Credits
Learn how to support and configure Windows 10 desktops in an enterprise environment. Students will develop skills that include learning how to install, customize, and update the Windows 10 operating system. Key concepts include managing storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect data on the device. Finally, students will learn how to manage and troubleshoot Windows 10. This class helps prepare you for the Microsoft MD-100 industry exam.
Pre-Requisites Both of these groups:
1.One of these two: EAP 0099, ENG 0099 (Minimum grade: 1.67 GPA Equivalent)
And
2. Any one of these three: READ 0093, READ 0094, READ 0099
OR
ENG 1108
Major Content Areas
Deploying Windows OS
Managing Windows OS Devices and Data
Configuring Windows OS Connectivity
Maintaining Windows OS
Learning Outcomes
Configure and Troubleshoot Windows 10 Networking Including Client IP Settings, Mobile Networking, VPN Clients, and Wi-Fi Profiles.
Configure Windows OS Remote Connectivity Including Remote Management, PowerShell Remoting, and Remote Desktop Access.
Configure and Troubleshoot File Backup and Recovery (Including OneDrive), System Recovery, and Boot Process Issues.
Configure, Manage, and Troubleshoot Windows OS Updates.
Configure, Manage, and Analyze Windows OS Event Logs, Performance, and Environment.
Deploy Windows Client Operating System.
Perform Windows OS Post-Installation Configuration Tasks.
Manage Local Users, Groups, and Devices on Windows OS.
Configure Data Access, Protection, File System Permissions, and File Sharing Permissions on Windows OS.
Configure, Implement, and Troubleshoot Local Registry, and Local Group Policies on Windows OS.
Configure Windows OS User Account Control, Defender Firewall, and Encryption.
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