ITC 2300 - Information Technology Services and Applications
3 Credits Introduces current technologies and network applications commonly supported and used by information technology professionals above and beyond basic infrastructure or servers, operating systems, and network devices. Explains the fundamental concepts behind and basic hands-on lab experience of at least three technologies such as virtualization, cloud computing, network programmability, VoIP/collaboration, security monitoring, or mobile/BYOD device management which are transforming the IT landscape.
Major Content Areas The changing nature of information technology in business.Introduction to at least 3 current technologies or services. Basic configuration of at least 3 current technologies or services. Troubleshooting of at least 3 current technologies or services. Security implications of at least 3 current technologies or services.
Learning Outcomes Describe the changing landscape of the IT department. Describe at least three current technologies or network applications commonly used or supported by IT departments. Demonstrate the ability to perform a basic installation, configuration, and testing of at least three current technologies or network applications commonly used or supported by IT departments. Analyze and explain the key features, benefits, and drawbacks of three current technologies or network applications commonly used or supported by IT departments.
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